FAQ

Currently we only have distribution set up to fulfill orders shipped within the USA.

Most orders take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.

Orders ship via UPS，USPS and other carriers available.Tracking numbers will be provided in your shipping confirmation email.

Returns are accepted for 30 days from the purchase date according to our refund policy. Just email us directly and we’ll take you through the process. service@weknife.com

Sorry, we do not currently offer product customization.

Please consult our website under the dealer button to find a dealer.Or here's the direct link to help you find a near by dealer.
https://www.weknife.com/pages/store-locator

*The best way to keep a knife clean is to wipe it down after every use,but for the less-diligent, periodic cleanings will suffice.
*Q-tip,toothbrush,and toothpicks are particularly good at removing grime,paying particular attention to the pivot and handle.
*Use warm water and mild dish soap to thoroughly wash the knife,please keep the knife dry with a rag or better tools.
*Once it's clean and dry,it's suggested to maintain the blade by wiping some Anti Rust Oil ​
Note: Don’t take apart your knife — it might void the manufacturer’s warranty.

We recommend you to ship your knife to our customer service center for sharpening.
This is a great way to get your knife sharpened as sharp as it could be.
Contact service@weknife.com for details.
Another option could contact your nearby dealer because some may offer a sharpening service or they may know a reputable sharpening service locally.

Military and law enforcement personnel are eligible for a 20% discount off the manufacturer's suggested retail price (MSRP) . To take advantage of this discount, please follow the link: https://www.weknife.com/pages/govx-id-military-discount